Code No. 309
CHAIN OF COMMAND
Questions and problems shall be resolved at the lowest organizational level nearest to the complaint. School employees shall be responsible for conferring with their immediate supervisor on questions and concerns. Students and other members of the school district community shall confer with a licensed employee and then with the principal on questions and concerns.
If resolution is not possible by any of the above, individuals may bring it to the attention of the superintendent within ten school days of their discussion with the principal. If the superintendent is the employee's immediate supervisor and if there is no resolution or plan for resolution by the superintendent within ten school days of the individual's discussion with the superintendent, the individual may ask to have the question or problem placed on the board agenda. The action of the board will be final.
It shall be the responsibility of the administration to resolve questions and problems raised by the employees and the students they supervise and by other members of the school district community.
Legal Reference: Iowa Code § 279.8 (1993).
Cross Reference: 215.1 General Complaints by Citizens
401.5 Employee Complaints
502.5 Student Complaints and Grievances
504.1 Student Publications
900 Principles and Objectives for Community Relations
Approved 8/23/94
Reviewed 10/09/95; 10/8/98; 10/13/03; 11/10/08; 10/09/13; 10/18/18; 5/15/19
Revised
MORNING SUN COMMUNITY SCHOOL DISTRICT BOARD OF DIRECTORS